terms of business

Enchanted Garden's Terms of Business:


By placing an order with Enchanted Gardens you agree to the terms and conditions stated within this page, any important terms are also posted with product descriptions.

If you have any questions, please don't hesitate to email us.
Order Time

Each of your miniature garden items are lovingly handcrafted from scratch.  Please allow 2 - 3 days time to complete your order before shipping.  If you need items by a certain date, please email us, BEFORE ordering so we can accommodate your gift giving needs.
Email Correspondence

We will email you with any updates or questions about your order.  You will also be emailed your tracking number when your order ships.  PLEASE check your email for any order updates, a valid email address is required for all online orders.
Enchanted Gardens - http://www.miniature-gardens.com - 1 - 888 - 642 - 5122
All information and images property of Enchanted Gardens, copyright 2007 - 2008.  DO NOT COPY ANY content or images without direct written consent.
  Page copy protected against web site content infringement by Copyscape
Privacy Policy

Any information gathered during your order is collected using an encrypted SSL secure server.  Your personal information will never be shared with ANY third party at any time.

You will never receive any unsolicited mail, email or phone calls from shopping with Enchanted Gardens.
Accurate Contact Information

Please be sure to provide us with your current and correct order information.  Any order updates will be sent to you via email so please be sure to provide an accurate email address.

In the event we need to reach you and cannot connect with you from any of your contact information provided, your order will be cancelled.
Handcrafted Photographs

Each item is individually handcrafted exclusively for you.  Due to the nature of handcrafted products and working with natural materials, items and sizes may vary slightly from photographs.  Any accessories pictured are NOT included.
Return Policy

Please review our detailed return policy before placing an order.  All returns must be initiated within 10 days of receiving your product.

You'll also find all of our shipping information detailed on this page.
Payment Notice

Your credit card statement will read Enchanted-Gardens@miniature-gardens.com.  Individual banks have different requirements about the length of business names, and our name may be shortened, if you have any questions please call the toll free number next to our name before disputing any charges.  1-888-642-5122
Outdoor Care

If you have any questions or concerns about placing your miniature garden buildings outside, please review our outdoor care page.  We reccommend removing your garden items in extreme cold temperatures.
Other Helpful Resources

Do you have questions about ordering, our company or your shopping cart?  Visit the following links or drop us an email we're happy to help!

Ordering Information and FAQ
Privacy Policy